FAQs
How do I get a new battery for my NBN box?
You can purchase a new NBN battery from various retailers or directly from NBN. One recommended source is nbnbatterystore.com.au.
How much does a replacement NBN battery cost?
The cost of an NBN battery replacement can vary, depending on the model and brand. You can check nbnbatterystore.com.au for the price of the battery model you need.
Can I replace an NBN battery?
Yes, you can replace an NBN battery. However, it is recommended that you follow safety guidelines and seek professional assistance if you are unsure.
What battery do I need for NBN?
NBN uses a 12V sealed lead-acid battery. You can check your NBN box for the model and specifications of the battery needed.
Who pays for NBN battery replacement?
It is the responsibility of the homeowner or business owner to pay for NBN battery replacements.
What happens if I don't replace my NBN battery?
If you don't replace your NBN battery, your NBN service may be disrupted during power outages.
What happens when NBN battery dies?
When your NBN battery dies, your NBN service may be disrupted during power outages. You need to replace the battery to continue using your NBN service.
How do I stop my NBN box from beeping low battery?
You can stop your NBN box from beeping low battery by replacing the battery. You can follow the steps in this safe NBN battery replacement guide for a detailed process. (https://www.nbnbatterystore.com.au/blogs/articles-2/safe-nbn-battery-replacement-guide)
Can you remove the battery from the NBN box?
Yes, you can remove the battery from the NBN box. However, it is recommended that you follow safety guidelines and seek professional assistance if you are unsure.
Does Telstra replace NBN batteries?
Telstra does not replace NBN batteries. It is the responsibility of the homeowner or business owner to replace NBN batteries.
How do I permanently disable my NBN battery alarm?
You can permanently disable your NBN battery alarm by removing the battery from your NBN box. However, you will need to replace the battery to continue using your NBN service during power outages.
Why does my NBN box keep beeping?
Your NBN box may keep beeping if the battery is low or if there is a fault with the box. You can follow the steps in this NBN modem beeping battery replacement guide to troubleshoot the issue.
(https://www.nbnbatterystore.com.au/blogs/articles-2/nbn-modem-beeping-battery-replacement